If you don’t absolutely love your latest Hotmilk purchase, we have a generous 30 days return policy. Simply fill out the returns form below:
Hotmilk Offers:
- Easy Exchanges
- Store credit
- Refunds - please allow 10-14 days for processing
Top Tip: Take our fit quiz or email us to work out what size you need!
To make an exchange or refund, follow these 2 simple steps...
STEP 1: To create your return, look up your order in the applet at the bottom of this page and enter your return details.
STEP 2: To send your return, log your return with Parcel Point shipping via the link below, print out the address label and drop off at over 6000 handy locations Australia wide.
Alternatively you can send it direct to us via Australia Post to the following address:
HM Collective - Returns
c/- Seko Logistics
11 Bumborah Point Road
Matraville
NSW 2036
Order Number:
*Due to hygiene reasons swimwear, knickers and breast pads are unable to be returned or exchanged . However Free gift with purchase must be returned if requesting a refund (this includes free knickers or breastpads)
*Sale items are not refundable, valid for exchange / store credit only.
*Garments must be in the original condition with swing tags attached and unworn.
*In the unlikely event a garment is faulty, please email details and photos in the first instance to support@hmcollective.com
For an exchange* please remember to let us know the product style and size you would like to receive in the box called Customer Notes. *Please note your requested exchange size can not be held for you and may sell out before your return reaches us.
