Returns & Exchanges
If you don’t absolutely love your latest Hotmilk purchase, we have a generous 30 days return policy. Simply fill out the returns form below:
- Store credit refunds
- $5 one off fee for credit card refunds (babyshow orders are not charged)
To make an exchange or refund, follow these 2 simple steps...
STEP 1: Log your return with us below
STEP 2: Log your return with Parcel Point at the link below, print out the address label and drop off at over 6000 handy locations Australia wide.
*Due to hygiene reasons swimwear, knickers and breast pads are unable to be returned unless the garment received was faulty. Garments must be in the original condition with swing tags attached and unworn.
For an exchange* please remember to let us know the product style and size you would like to receive in the box called Customer Notes. *Please note your requested exchange size can not be held for you and may sell out before your return reaches us.